diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
deleted file mode 100644
index f99fde4eb..000000000
--- a/.github/ISSUE_TEMPLATE.md
+++ /dev/null
@@ -1,31 +0,0 @@
-<!--
-
-Welcome :-) We understand you are having a problem with rclone; we want to help you with that!
-
-If you've just got a question or aren't sure if you've found a bug then please use the rclone forum:
-
-    https://forum.rclone.org/
-
-instead of filing an issue for a quick response.
-
-If you are reporting a bug or asking for a new feature then please use one of the templates here:
-
-    https://github.com/rclone/rclone/issues/new
-
-otherwise fill in the form below.
-
-Thank you
-
-The Rclone Developers
-
--->
-
-
-#### Output of `rclone version`
-
-
-
-#### Describe the issue
-
-
-
diff --git a/.github/ISSUE_TEMPLATE/Bug.md b/.github/ISSUE_TEMPLATE/Bug.md
deleted file mode 100644
index 5aa049c3d..000000000
--- a/.github/ISSUE_TEMPLATE/Bug.md
+++ /dev/null
@@ -1,74 +0,0 @@
----
-name: Bug report
-about: Report a problem with rclone
----
-
-<!--
-
-We understand you are having a problem with rclone; we want to help you with that!
-
-**STOP and READ**
-**YOUR POST WILL BE REMOVED IF IT IS LOW QUALITY**:
-Please show the effort you've put into solving the problem and please be specific.
-People are volunteering their time to help! Low effort posts are not likely to get good answers!
-
-If you think you might have found a bug, try to replicate it with the latest beta (or stable).
-The update instructions are available at https://rclone.org/commands/rclone_selfupdate/
-
-If you can still replicate it or just got a question then please use the rclone forum:
-
-    https://forum.rclone.org/
-
-for a quick response instead of filing an issue on this repo.
-
-If nothing else helps, then please fill in the info below which helps us help you.
-
-**DO NOT REDACT** any information except passwords/keys/personal info.
-
-You should use 3 backticks to begin and end your paste to make it readable.
-
-Make sure to include a log obtained with '-vv'.
-
-You can also use '-vv --log-file bug.log' and a service such as https://pastebin.com or https://gist.github.com/
-
-Thank you
-
-The Rclone Developers
-
--->
-
-#### The associated forum post URL from `https://forum.rclone.org`
-
-
-
-#### What is the problem you are having with rclone?
-
-
-
-#### What is your rclone version (output from `rclone version`)
-
-
-
-#### Which OS you are using and how many bits (e.g. Windows 7, 64 bit)
-
-
-
-#### Which cloud storage system are you using? (e.g. Google Drive)
-
-
-
-#### The command you were trying to run (e.g. `rclone copy /tmp remote:tmp`)
-
-
-
-#### A log from the command with the `-vv` flag (e.g. output from `rclone -vv copy /tmp remote:tmp`)
-
-
-
-<!--- Please keep the note below for others who read your bug report. -->
-
-#### How to use GitHub
-
-* Please use the 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you are affected by the same issue.
-* Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
-* Subscribe to receive notifications on status change and new comments.
diff --git a/.github/ISSUE_TEMPLATE/Feature.md b/.github/ISSUE_TEMPLATE/Feature.md
deleted file mode 100644
index 4631f6d5e..000000000
--- a/.github/ISSUE_TEMPLATE/Feature.md
+++ /dev/null
@@ -1,51 +0,0 @@
----
-name: Feature request
-about: Suggest a new feature or enhancement for rclone
----
-
-<!--
-
-Welcome :-)
-
-So you've got an idea to improve rclone? We love that!
-You'll be glad to hear we've incorporated hundreds of ideas from contributors already.
-
-Probably the latest beta (or stable) release has your feature, so try to update your rclone.
-The update instructions are available at https://rclone.org/commands/rclone_selfupdate/
-
-If it still isn't there, here is a checklist of things to do:
-
-  1. Search the old issues for your idea and +1 or comment on an existing issue if possible.
-  2. Discuss on the forum: https://forum.rclone.org/
-  3. Make a feature request issue (this is the right place!).
-  4. Be prepared to get involved making the feature :-)
-
-Looking forward to your great idea!
-
-The Rclone Developers
-
--->
-
-#### The associated forum post URL from `https://forum.rclone.org`
-
-
-
-#### What is your current rclone version (output from `rclone version`)?
-
-
-
-#### What problem are you are trying to solve?
-
-
-
-#### How do you think rclone should be changed to solve that?
-
-
-
-<!--- Please keep the note below for others who read your feature request. -->
-
-#### How to use GitHub
-
-* Please use the 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you are affected by the same issue.
-* Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
-* Subscribe to receive notifications on status change and new comments.
diff --git a/.github/ISSUE_TEMPLATE/bug.yml b/.github/ISSUE_TEMPLATE/bug.yml
new file mode 100644
index 000000000..73d5a2791
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/bug.yml
@@ -0,0 +1,124 @@
+name: Bug report
+description: Report a reproducible problem with rclone
+labels: ["bug"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        We want to help you with rclone - thank you for taking the time to fill this in!
+
+        **This tracker is for reproducible bugs only.** If you have a question, are
+        not sure whether something is a bug, or want help with a configuration, please
+        use the [rclone forum](https://forum.rclone.org/) instead - you will get a much
+        quicker answer there.
+
+        Before filing, please **test with the [latest beta or stable](https://rclone.org/commands/rclone_selfupdate/)**
+        (downloads at <https://beta.rclone.org/>) as your problem may already be fixed.
+
+        **Do not redact** any information except passwords, keys and personal info.
+  - type: checkboxes
+    id: acknowledgements
+    attributes:
+      label: Before you start
+      description: Please confirm the following. Issues that skip these steps may be closed.
+      options:
+        - label: I have searched the [forum](https://forum.rclone.org/) and the existing issues for this problem.
+          required: true
+        - label: I have tested with the latest beta or stable release and can still reproduce the problem.
+          required: true
+        - label: This is a reproducible bug, not a usage question (questions belong on the forum).
+          required: true
+  - type: input
+    id: forum-url
+    attributes:
+      label: Associated forum post URL
+      description: If you discussed this on the forum first (encouraged), paste the link here.
+      placeholder: https://forum.rclone.org/t/...
+    validations:
+      required: false
+  - type: textarea
+    id: problem
+    attributes:
+      label: What is the problem you are having with rclone?
+      description: Describe the problem and the exact steps to reproduce it.
+    validations:
+      required: true
+  - type: textarea
+    id: version
+    attributes:
+      label: rclone version
+      description: The full output of `rclone version`.
+      placeholder: |
+        rclone v1.75.0
+        - os/version: ubuntu 24.04 (64 bit)
+        - os/kernel: 6.8.0-111-generic (x86_64)
+        - os/type: linux
+        - os/arch: amd64
+        - go/version: go1.26.4
+        - go/linking: dynamic
+        - go/tags: none
+    validations:
+      required: true
+  - type: dropdown
+    id: os
+    attributes:
+      label: Operating system
+      description: Choose the operating system you are using with rclone.
+      options:
+        - Windows
+        - macOS
+        - Linux
+        - FreeBSD
+        - NetBSD
+        - OpenBSD
+        - Plan 9
+        - Solaris
+        - Android
+        - iOS
+        - Other
+    validations:
+      required: true
+  - type: input
+    id: backend
+    attributes:
+      label: Which cloud storage system are you using?
+      description: e.g. Google Drive, S3, Dropbox, local disk. List all involved.
+    validations:
+      required: true
+  - type: textarea
+    id: config
+    attributes:
+      label: Output of `rclone config redacted`
+      description: |
+        Run `rclone config redacted` (or `rclone config redacted <remote>` for a
+        single remote). This command automatically replaces passwords and tokens
+        with `XXX`, so it should be safe to paste but please double-check before posting.
+      render: ini
+    validations:
+      required: true
+  - type: textarea
+    id: command
+    attributes:
+      label: The command you were trying to run
+      description: e.g. `rclone copy /tmp remote:tmp`
+      render: shell
+    validations:
+      required: true
+  - type: textarea
+    id: log
+    attributes:
+      label: A log from the command with the `-vv` flag
+      description: |
+        e.g. output from `rclone -vv copy /tmp remote:tmp`. For long logs (> 100 lines) use
+        `-vv --log-file bug.log` and attach it here or send to a service such as
+        <https://gist.github.com/> or <https://pastebin.com/> and link it here.
+      render: shell
+    validations:
+      required: true
+  - type: textarea
+    id: extra
+    attributes:
+      label: Anything else?
+      description: Anything else that might help us, e.g. a minimal way to replicate the problem.
+    validations:
+      required: false
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
index 97c3c26ca..b70503252 100644
--- a/.github/ISSUE_TEMPLATE/config.yml
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -1,5 +1,8 @@
 blank_issues_enabled: false
 contact_links:
-  - name: Rclone Forum Community Support
+  - name: Rclone Forum - questions & support
     url: https://forum.rclone.org/
-    about: Please ask and answer questions here.
+    about: Have a question, need help, or not sure if it's a bug? Please ask here for a quick answer.
+  - name: Rclone Documentation
+    url: https://rclone.org/docs/
+    about: The docs answer many "how do I..." questions, including per-backend guides.
diff --git a/.github/ISSUE_TEMPLATE/feature.yml b/.github/ISSUE_TEMPLATE/feature.yml
new file mode 100644
index 000000000..35ca729c7
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/feature.yml
@@ -0,0 +1,68 @@
+name: Feature request
+description: Suggest a new feature or enhancement for rclone
+labels: ["enhancement"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        So you've got an idea to improve rclone? We love that - we've already
+        incorporated hundreds of ideas from contributors!
+
+        Please **search first**: your idea may already exist in the latest
+        [beta or stable](https://rclone.org/commands/rclone_selfupdate/), or already
+        be requested. It is often worth [discussing on the forum](https://forum.rclone.org/)
+        to refine the idea or checking to see if rclone can do it already before filing it here.
+  - type: checkboxes
+    id: acknowledgements
+    attributes:
+      label: Before you start
+      options:
+        - label: I have searched the [forum](https://forum.rclone.org/) and the existing issues and this hasn't already been requested.
+          required: true
+        - label: I have checked the latest beta and this feature doesn't already exist.
+          required: true
+  - type: input
+    id: forum-url
+    attributes:
+      label: Associated forum post URL
+      description: If you discussed this on the forum first (encouraged), paste the link here.
+      placeholder: https://forum.rclone.org/t/...
+    validations:
+      required: false
+  - type: textarea
+    id: version
+    attributes:
+      label: rclone version
+      description: The full output of `rclone version`, not just the version number.
+      placeholder: |
+        rclone v1.75.0
+        - os/version: ubuntu 24.04 (64 bit)
+        - os/kernel: 6.8.0-111-generic (x86_64)
+        - os/type: linux
+        - os/arch: amd64
+        - go/version: go1.26.4
+        - go/linking: dynamic
+        - go/tags: none
+    validations:
+      required: true
+  - type: textarea
+    id: problem
+    attributes:
+      label: What problem are you trying to solve?
+      description: Describe the use case and what is difficult or impossible today.
+    validations:
+      required: true
+  - type: textarea
+    id: solution
+    attributes:
+      label: How do you think rclone should be changed to solve that?
+    validations:
+      required: true
+  - type: checkboxes
+    id: involvement
+    attributes:
+      label: Getting involved
+      description: Features are much more likely to happen if someone helps make them.
+      options:
+        - label: I'm willing to help implement, test or fund this feature.
+          required: false
diff --git a/.github/PULL_REQUEST_TEMPLATE.md b/.github/PULL_REQUEST_TEMPLATE.md
index 81790b6db..5494faf72 100644
--- a/.github/PULL_REQUEST_TEMPLATE.md
+++ b/.github/PULL_REQUEST_TEMPLATE.md
@@ -1,29 +1,53 @@
 <!--
-Thank you very much for contributing code or documentation to rclone! Please
-fill out the following questions to make it easier for us to review your
-changes.
+Thank you for contributing to rclone!
 
-You do not need to check all the boxes below all at once, feel free to take
-your time and add more commits. If you're done and ready for review, please
-check the last box.
+Please discuss anything more than a trivial fix in an issue FIRST - see the
+"Linked issue" section below. Then fill in the questions to help us review.
 -->
 
-#### What is the purpose of this change?
+#### What does this change do?
+
+<!-- Describe the change here. -->
+
+#### Linked issue
 
 <!--
-Describe the changes here
+Put `Fixes #1234` here if this closes an issue, or `#1234` to link without closing.
+
+IMPORTANT: Anything beyond a trivial fix (typo, doc tweak, small obvious bug fix)
+should be discussed and agreed in an issue BEFORE you open a pull request.
+Pull requests for larger changes that have not been discussed in an issue first
+may be closed. This saves everyone's time if the change needs a different approach
+or isn't a good fit.
 -->
 
-#### Was the change discussed in an issue or in the forum before?
+Fixes #
+
+#### For new or changed backends
 
 <!--
-Link issues and relevant forum posts here.
+Backend pull requests are often sent without the integration tests having been run.
+We cannot merge a backend change until it passes the integration tests.
+
+To be merged, a backend change REQUIRES:
+  1. A clean run of `go run ./fstest/test_all -backends <remote>` (summarise the
+     result below or paste a screenshot of the test_all output in the web browser).
+  2. A test account so the maintainers can run the integration tests daily against
+     the backend on the integration test server.
+
+If the tests aren't quite passing yet and you need help getting them
+to pass, then submit the PR and we can help getting you over the line.
+
+See https://github.com/rclone/rclone/blob/master/CONTRIBUTING.md#writing-a-new-backend
+and https://github.com/rclone/rclone/blob/master/CONTRIBUTING.md#integration-tests
 -->
 
 #### Checklist
 
+- [ ] This change is trivial **OR** it has been discussed and agreed in the linked issue.
 - [ ] I have read the [contribution guidelines](https://github.com/rclone/rclone/blob/master/CONTRIBUTING.md#submitting-a-new-feature-or-bug-fix).
 - [ ] I have added tests for all changes in this PR if appropriate.
 - [ ] I have added documentation for the changes if appropriate.
 - [ ] All commit messages are in [house style](https://github.com/rclone/rclone/blob/master/CONTRIBUTING.md#commit-messages).
-- [ ] I'm done, this Pull Request is ready for review :-)
+- [ ] **(Backend changes only)** `test_all` passes for this backend and I can provide a test account for the integration tester - see [CONTRIBUTING.md](https://github.com/rclone/rclone/blob/master/CONTRIBUTING.md#integration-tests).
+- [ ] This Pull Request is ready for review.
diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md
index caf3f1678..69e9eed28 100644
--- a/CONTRIBUTING.md
+++ b/CONTRIBUTING.md
@@ -623,6 +623,15 @@ Or if you want to run the integration tests manually:
 - If your remote defines `ListR` check with this also
   - `go test -v -remote TestRemote: -fast-list`
 
+Before a new or changed backend can be merged we require:
+
+- A clean run of `go run ./fstest/test_all -backends remote` (please include the
+  result in your pull request).
+- A test account for the backend so the maintainers can add it to the
+  [integration test server](https://integration.rclone.org) and keep the backend
+  working as rclone evolves. A backend that we cannot test is likely to break and
+  may be removed.
+
 See the [testing](#testing) section for more information on integration tests.
 
 ### Backend documentation